Department: Hospitality
Status: Seasonal positions available
Contact: Joe Taulbee | jtaulbee@masongrizzly.com
Job Description
Restaurant Servers submit orders to the kitchen and bring food out to guests when it is ready, filling their drinks and checking on other tables in the meantime. Servers help guests pay their bill and make correct change, and keep track of receipts and tips.
Responsibilities
- Sales and service according to RMS’ quality and service standards
- Speak knowledgeably about the restaurant’s food and beverage offerings
- Handle complaints according to the RMS guidelines and leave guests feeling satisfied and impressed
- Assist with banquets, events, and golf outings when assigned
- Restocking of service caddies, silverware, and table items
- Maintain a positive attitude, and work cooperatively with your team
- Maintain all food safety and sanitation procedures and regulations
- Ensure responsible service of alcohol policies
- Maintain a clean and professional appearance at all times
- Have a full understanding of all tools available to do your job
- Participate in any restaurant meetings and/or training sessions when conducted
- Use good communication between front and back of house staff
- Set up and leave work station clean and tidy
- Exhibits regular and punctual attendance
Qualifications
- Passionate about customer service, and consistently delivering a quality guest experience
- Previous customer service experience required, full service restaurant serving experience preferred
- Ability to perform tasks with accuracy, speed, and attention to detail
- Ability to read and follow written and verbal instructions
- Ability to remain calm in a fast-paced work environment
Physical Requirements
- This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds.
- Manual dexterity
- Auditory and visual skills
- Ability to follow written and oral instructions and procedures